The Joy of Flow — How to increase productivity

When we need to produce something quickly and efficiently, a natural reaction is to break a process into certain tasks and then repeat the same task multiple times on multiple products before moving on to the next step in the process. As an example, if you ask people the best way to quickly and efficiently … Continue reading The Joy of Flow — How to increase productivity

SCAMPER – how to generate practical improvements to services and processes

It is difficult to come up with new ideas and new ways of doing things, even more so if you have been involved in a particular service or process for a while. Sometimes it’s even difficult to identify that a process even needs improving, especially if it’s delivering its intended goals. However in the words … Continue reading SCAMPER – how to generate practical improvements to services and processes